FAQs
Where do you ship from?
We are a small online shop based in HongKong, and we work very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you.
Do you ship to my country?
Yes! We have free tracked shipping to every country in the world!
How long does the free shipping take?
It depends on where you live but on average 6 - 12 business days.
How can I track my order?
The tracking number will be sent to your email once the product(s) is shipped! It will take less than 5 days since you place the order.
What if I receive the wrong/damaged product?
Email us at sales@imaginaryworlds.us, we will help you with re-ship.
We are a small online shop based in HongKong, and we work very closely with top global merchants from all over the world to source and curate the unique products on the market at the best prices for you.
Do you ship to my country?
Yes! We have free tracked shipping to every country in the world!
How long does the free shipping take?
It depends on where you live but on average 6 - 12 business days.
How can I track my order?
The tracking number will be sent to your email once the product(s) is shipped! It will take less than 5 days since you place the order.
What if I receive the wrong/damaged product?
Email us at sales@imaginaryworlds.us, we will help you with re-ship.