Contact Us

Do you need assistance or have inquiries? Our dedicated concierge team is readily available to help you.

Whether you have questions about our products, shipping, returns, product care, or need assistance with a previous order, our team is here to provide you with comprehensive support.

If you have specific queries regarding our eternity florals, please take a moment to peruse our Eternity Flowers FAQ section for detailed information.

Customer Service Hours of Operation:

• Monday to Friday: 8:00 AM - 9:00 PM HKT
• Saturday & Sunday: 9:00 AM - 6:00 PM HKT
• (GMT +8 hours)

Customer Service Email:
corporate@imaginaryworlds.us

Feel free to reach out to us, and we'll be delighted to assist you with any questions or concerns you may have. Your satisfaction is our priority.