Contact Us

Need assistance? Our concierge team is here to assist.

Whether you have questions regarding our products, shipping, returns, product care, or a past order, our team is here to provide you with support.

If you have questions about our eternity florals, please be sure to review our eternity flowers FAQ for more information.

 

CUSTOMER SERVICE HOURS OF OPERATION

Mon - Fri: 8am - 9pm HKT 
Sat & Sun: 9am- 6pm HKT

(GMT +8 hours)

 

Customer Service Email:
sales@imaginaryworlds.us